As a result of Club closure due to COVID-19 all previous promotions were cancelled, including:

• Member draws
• Major monthly promotions
• Friday fast cash
• Daily gaming promotions
• Platinum service
• Birthday offers
• Trivia
• Entertainment

We realise earning points and elevating tier status are important to you, so while you can’t currently participate in promotions, we are gifting our current members with the following membership bonuses as a way to say thank you for your loyalty:

• Points on gaming and sales continue along with tier multipliers.
• Free renewal of your Social Membership until September 30, 2021 when you present your membership card at the Club.
• Bullseye Rewards point balances were frozen at closure and are still available for you to use towards POS sales and cash redemptions upon opening. 90 days will be added to the expiry of frozen reward points.
• Tiered discounts will remain when paying by points.
• Member tiers (upon time of closure) will be locked in to that minimum tier until November 30, 2020. Rating points will start recalculating from July 3, 2020 and tier elevations are available with play.

To adhere to new restrictions and COVID Safe guidelines, member promotions, rewards, entertainment and service offerings will be delivered to you a little differently. Member promotions and offers available include:

• Platinum Service delivery of tea/coffee/soft drink is not available. Complimentary *coffee and *soup will be available from our self-serve Nestlé machines conveniently located in the Gaming Lounge, and *soft drinks from the bar shortly. (*not available for all tiers)
• Luckys Dip – members who won in Luckys Dip online promotion have had points added to their card or e-gift cards delivered. Café, Arties Bar and Points vouchers will be sent out this week and will be valid until August 21, 2020. As the Bistro is temporarily closed for renovations, vouchers won for this outlet will be sent to members as soon as possible.
• PromoZone – shortly after reopening, members will have the opportunity to play free games on our new game kiosks. We will announce more details in the coming weeks.
• Birthday rewards – shortly after reopening, members will receive their birthday reward as a chance-to-win game delivered through our new game kiosks.

We will continue to provide updates via our website, social channels, and email where applicable as more information regarding promotions and entertainment becomes available.

Q: I had a birthday while you have been closed and didn’t receive my birthday reward. Will this still be honoured?

A: Upon closure all members were notified that Birthday rewards were cancelled. After reopening members will receive birthday rewards via our new promotional game kiosks. Members whose birthday fell during the time the Club was closed will receive their free game voucher sent to their postal address.

Q: I have a gaming ticket to cash in. How and where can I cash this in?

A: Gaming tickets/vouchers generated prior to reopening can be redeemed at the new Cashier.

Q: Do my points expire when I receive a new Membership card?

A: No. Your points as at time of closure remain on your card. Points can be redeemed up to 12 months from the date of reward. Due to Club closure we have extended the points expiry of those due to expire during closure by 90 days.

Q: What happened to existing Friday Fast Cash Jackpots?

A: ‘Friday Fast Cash’ and ‘Cash Climber’ were cancelled due to Club closure. New promotions will be available in due course.

Q: What happened to existing Gaming Machine Jackpots?

A: All Gaming Machine Jackpots were suspended upon closure and will commence recalculating Jackpots once the Club reopens and machines are reactivated by play.

As a member, we want to reward you for your support through our Bullseye Rewards Program and promotions throughout the Club. The more points you earn, the higher rewards level you achieve and the greater the benefits you receive such as discounts and additional Members Draws.

HOW DO I EARN BULLSEYE REWARDS?

It’s so easy! Simply present your Membership Card when making a purchase at the bars or food outlets or have your card inserted in the card reader when playing a gaming machine.

HOW CAN I USE MY BULLSEYE REWARDS?

When you accumulate enough Bullseye Rewards, you can start to purchase food and beverage items using your points. Alternatively, you may choose to redeem your Bullseye Reward Points for cash at one of our kiosks located at reception or the Gaming room. If unsure, simply ask one of our friendly staff members for assistance.

*Terms and conditions apply. 100 points is equal to $1.00.